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Getting Started

Learn about all our theme products and services

FAQ’s

Have any questions? Find the answers to all of them

Creative

Learn about our creative specifications and best pratices

Help Videos

Want to learn more? See all of GroundTruth's video content in one place

Promoted articles

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Getting Started

Location-Based Advertising / Marketing Industry & GroundTruth 101

  • Why GroundTruth? Key Competitive Differentiators
  • Blueprints 101
  • How does GroundTruth verify its location data?
  • What is GroundTruth doing to ensure user privacy?
  • What is location marketing?
  • How Does Location Work: Sources of location data (GPS, Wifi, Cell Tower Triangulation)
See all 7 articles

Your account

  • Getting Started
  • Signing in to your Ads Manager account
  • Setting up your Advertising Account

Creating Campaigns and Ad Groups

  • Setting up Ad Group creative(s)
  • Device Type Targeting
  • Create a new Campaign
  • Location Group Targeting Enhancements
  • Optimization Strategy Options
  • Location Audience Lookalikes
See all 12 articles

Creative

  • Creative Help
  • Creative Specifications
  • Creative Best Practices

Campaign reporting

  • Campaign Settings, Summary & Performance Reporting
  • Reporting by Product and POIs
  • Location Reporting
  • Video Quartile Reporting
  • Export reporting data
  • Audience Insights Report
See all 13 articles

Optimization and Best Practices

  • Campaign Optimization
  • Campaign Best Practices

Billing & Payment

  • Promotional codes and credits
  • Adding a new credit card payment method

Ads Manager Feature Updates

  • Ads Manager Feature Updates

Frequently Asked Questions

Billing

  • What happens if my campaign over delivers?
  • How does pricing work?
  • Can I pay with a credit card?
  • Is there a minimum spend?

Account Management & Support

  • What support do I get once I launch a campaign?
  • What do I need to do to set up an account?

Location verification and accuracy

  • What locations can I target?
  • How does GroundTruth define reach? What is your reach?
  • How do you define an impression?
  • How do you determine the boundaries of a store location or POI?
  • How does GroundTruth verify location accuracy?

Running Campaigns

  • Are certain brands and categories blocked or greylisted for privacy concerns?
  • Is the platform compatible on all broswers?
  • Can I view delivery report by day?
  • What bid price should be set?
  • How to change Landing Page URL?
  • How can I determine Frequency?
See all 23 articles

Reporting

  • Update to Know Issue - Visitation Reporting Outage
  • Google Analytics discrepancies
  • Do you support Google click-thru UTM, URL parameters, and 3rd party tracking
  • Can I get delivery report broken down by day?
  • Can I see reporting by demographics?

Video Content

Webinar Series

  • Webinars

Training Series

  • Trainings

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